General Conditions of Sale

These general sales conditions apply to all sales concluded via the www.goldenheartwisdom.com website. These sales conditions can change at any moment and are automatically applied.

PRICE

Prices displayed on the www.goldenheartwisdom.com website are in Canadian dollars, before provincial and federal taxes. Taxes will be calculated and displayed before final order confirmation depending on your location.

 

HEART CONTRIBUTION

All the terms and conditions listed on this page also apply to products and services offered through the “gift economy” or “heart contribution”.

 

PAYMENT

Orders placed on the www.goldenheartwisdom.com website must be paid via Paypal.

For non-recurring purchases, it is possible for you to pay without a Paypal account by using VISA, MASTERCARD, or AMERICAN EXPRESS.

For recurring purchases (monthly installments), you must create a Paypal account and pay using VISA, MASTERCARD, or AMERICAN EXPRESS.

 

DIGITAL PRODUCTS

Customers can download digital products purchased on the www.goldenheartwisdom.com website as soon as the transaction has been confirmed. The number of authorized downloads and number of devices upon which a given digital file may be installed may vary without prior notice, according to the distributor and publisher.

Acquired digital files are the authors’ works and are protected by the Copyright Act. In accordance with this law, the purchase of digital files is reserved for personal and private use. According to the law, digital files can be purchased solely for personal, private, and non-commercial use. Any reproduction, collective use, resale, or rent is strictly forbidden and can be subject to legal proceedings.

The end-user agrees to respect the rights of authors, performers, and publishers of digital books and not to circumvent or interfere with the techniques of controlling the use of downloaded digital files. Otherwise, any use outside the scope defined in these general conditions of sale constitutes an act of counterfeit, which exposes the end-user to legal proceedings.

No exchanges, credits, or reimbursement can be accepted once a sales transaction of a digital product has been confirmed. In no instance will Golden Heart Wisdom be held responsible for any compatibility issues between a digital product and an electronic appliance, except in cases where the product description displayed is seen to be invalid.

 

INDIVIDUAL MEMBERSHIP

The service becomes active as soon as your first payment is received. Your membership renews automatically without renewal notice until you terminate it unless a fixed term was pre-determined for a specific membership. In the case of membership without a fixed term, your monthly rate may be modified, however, you will be informed beforehand of a possible rate change, with the possibility of canceling in accordance with the current conditions. You may cancel your subscription at any time by visiting the My Account page or by contacting Customer Service. Note that the amount withdrawn from the current month will not be refunded.

Golden Heart Wisdom grants you a personal, non-exclusive, non-transferable, worldwide, and revocable license to access and use the Golden Heart Wisdom website for non-commercial purposes only. You may NOT resell, transfer, share, give, sell, or otherwise sublicense access to or content from Golden Heart Wisdom’s Site or otherwise make them available or present them as your own files for third parties. You must obtain our permission if you wish to: (i) sell, distribute, sub-license, or otherwise exploit, in any other manner, in whole or in part, the services or use of Golden Heart Wisdom’s website.

The videos, audios, and documentations that make up the content appearing in Golden Heart Wisdom’s membership website, are the property of Golden Heart Wisdom and are protected as such by the laws in force, including those on intellectual property and copyright.

If you have a subscription license through an authorized Golden Heart Wisdom distributor, please refer to the section ” SUBSCRIPTION VIA AN AUTHORIZED DISTRIBUTOR“.

 

ACCESS TO A SUBSCRIPTION VIA AN AUTHORIZED DISTRIBUTOR

If you have used a subscription license received through an authorized Golden Heart Wisdom distributor, please contact them if you have any questions about billing and access to your license.

The user of a membership license received through a distributor understands that neither Golden Heart Wisdom nor Sylvie Olivier (Sylvie) nor Bernard Thérien (Bernard) knows the users of the digital product or subscription purchased by the distributor.

The license received through an authorized Golden Heart Wisdom distributor grants you a personal, non-exclusive, non-transferable, worldwide, and revocable license to access and use the Golden Heart Wisdom website for non-commercial purposes only. You may NOT resell, transfer, share, give, sell, or otherwise sublicense access to or content from Golden Heart Wisdom’s Site or otherwise make them available or present them as your own files for third parties. You must obtain our permission if you wish to: (i) sell, distribute, sub-license, or otherwise exploit, in any other manner, in whole or in part, the services or use of Golden Heart Wisdom’s website.

The videos, audios, and documentations that make up the content appearing in Golden Heart Wisdom’s membership website, are the property of Golden Heart Wisdom and are protected as such by the laws in force, including those on intellectual property and copyright.

 

LIVE OR ONLINE EVENTS

Unless stated otherwise, the customer understands that their participation in an event will be filmed and/or recorded in order to create a sales product. By accepting the terms of the general sales conditions, the customer is aware that people who buy the product in the future will have access to their experience, their image and/or their voice. In addition, video or audio excerpts that may include their image and/or their person and/or their voice will be shared on social networks. The customer waives all rights and claims for the broadcast of their image and/or person and/or voice and authorizes Golden Heart Wisdom, Solutions Mieux-Être Inc. to use any recording or video in which they appear or are heard, and this, without compensation of any kind.

 

ONLINE OR LIVE PROGRAMS, RETREATS OR WORKSHOPS

Customer grants permission for Sylvie Olivier (“Sylvie”) and Bernard Thérien (“Bernard”) to create for them a suitable environment to experience heart connection and to share information that will serve their highest expression at that moment. The customer understands that all information revealed during these sessions will be shared with them according to their desire to better understand and integrate the expression of their highest potential. It will also serve as a platform to move forward with greater clarity and also be a springboard in manifesting with greater ease if it is the choice they make.

The customer accepts full responsibility for how he or she chooses to utilize the information gained from a session of an online or live program, or a retreat or a workshop. If he or she chooses to share the information that is conveyed during these sessions with others, he or she understands that they are responsible for the consequences of how they receive the information based on how it was explained and interpreted. As well, the customer will honor other customers’ experiences by respecting confidentiality.

The customer understands that Sylvie and Bernard will proceed with the intention of favoring their highest and best potential. Sylvie and Bernard will also communicate honestly and openly regarding their questions and sharing.

Unless otherwise specified, the customer understands that their participation in an online or live program, or a retreat or a workshop. I will be filmed to create a sales product. By accepting the sales conditions, they are aware that people who, in the future, buy these products will have access to their experience and their voice. In addition, video and/or audio excerpts containing their image and/or voice may be shared on social networks. The customer hereby renounces any right and claims related to the broadcast of their personal image and authorizes Golden Health Wisdom, Solutions Mieux-Être Inc. to use any recording or video in which they appear or are heard, and this without compensation of any kind.

The customer understands that Sylvie and Bernard do not, either directly or indirectly, dispense medical advice or prescribe the use of any technique as a form of treatment for physical, emotional, or medical problems. The customer also understands that Sylvie and Bernard offer knowledge and therefore that they are responsible for creating their own results.

 

RECORDING DEVICES

The use of recording devices is strictly forbidden during an online or live program, or a retreat or a workshop.

 

PAYMENT DEFAULT

A $30.00 fee will be charged for any missed recurring payments. A Paypal invoice will be sent to the customer and must be paid within 30 days.

Failure to make any one of the aforementioned payments and if such payment default is not settled within thirty (30) days of receipt of an email stating such default, Solutions Mieux-Être Inc. will have the right to terminate the present agreement and all amounts already paid shall remain the sole and exclusive property of Solutions Mieux-Être Inc.

 

TERMINATION OF AGREEMENT BY SOLUTIONS MIEUX-ÊTRE INC aka GOLDEN HEART WISDOM.

In the event that Solutions Mieux-Être Inc. is unable to provide the services set forth herein for any reason whatsoever, they shall reimburse the customer the value of the services paid but not provided.

 

TERMINATION OF AGREEMENT BY THE CUSTOMER

The customer may, at any time, cancel the contract by sending a written notification to Solutions Mieux-Être Inc.

The client may cancel this agreement within 48hrs of making the first payment, in the case of installments, or of the full payment, and obtain a refund of this payment. After this period, the client can always cancel but the costs incurred to insure and prepare the event will be deducted from the sums received.

The contract is terminated, without any other formality, as soon as the notice is sent. If the customer cancels the present contract before the merchant has begun the performance of this principal obligation, the cancellation is effected without cost or penalty to the customer.

If the customer cancels the contract after the merchant has begun the performance of this principal obligation, the only sums that the merchant may exact from him are: (i) the price of the services rendered, computed on the basis of the hourly, daily or weekly rates stipulated in the contract and; (ii) the lesser of the following sums: $50 and a sum representing no more than 10% of the price of the services that were not rendered. Within ten days following the cancellation of the contract, the merchant must return to the customer the sum of money owed to him. It is in the customer’s best interest to refer to section 190 to 196 of the Consumer Protection Act (chapter P40.1) and, where necessary, to communicate with the Office de la Protection du Consommateur.

 

ACCESS TO THE SITE AND ITS SERVICES

Golden Heart Wisdom may, at its sole and absolute discretion, without prior notification, suspend, cancel or terminate the use or access to the Site or any of its services, remove and delete any information or content relating to the site or any of its services for any reason whatsoever.

 

APPLICABLE LAWS

This Agreement shall be governed by and construed exclusively in accordance with the laws of the Province of Quebec, Canada, without reference to conflicts of law principles and excluding any law regarding choice of laws that would defer to the laws of a different jurisdiction. The parties hereby agree that the courts of the province of Quebec, Canada, judicial district of Terrebonne shall have exclusive jurisdiction to hear and determine any claim or dispute pertaining directly or indirectly to this Agreement or any matter arising therefrom or relating thereto. The parties hereto elect domicile in the judicial district of Terrebonne, Province of Quebec, Canada.

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